Ibizaextra.com is reviewed daily as we recognise there is allways something to improve. We welome your feedback and want to ensure that Ibizaextra.com suits your needs, so please do feel free to let us know how you think we can improve our service to you. Any suggestions are welcome. If you would like to work with us see our advertising section for more information.
Our service commitment to you
Ibizaextra is committed to providing the best customer support to all our members. To achieve this goal, we randomly survey our members to make sure they are satisfied with our service. If they aren't, we will work to make it right.
Turnaround time for email inquiries
We will always respond to you as quickly as possible, usually within 24 to 48 hours. If you have an urgent question, we will try to answer sooner.
Please remember that response time can depend on many factors, such as the number of other emails we have received before yours, and how complex your issue is. While it may sometimes take longer than 24 to 48 hours to hear from us, you can be assured that we are working to answer you as soon as we can.
Confirming that we received your email
As soon as we receive your email, we will send you an automatic response to let you know that we're working on answering your question. That way, you can be assured that your message has reached us.
